Points to Ponder for Real Estate Representatives:
These points to ponder on, have been bothering me for aproximately 2
weeks. It is time they are addressed and for those whom it hurts, so be it, get
on with your business, and learn from this lesson.
I was fortunate
enough to meet a wonderful couple living in Halifax, Nova Scotia, immigrated
from Nigeria, looking for a new home.
We financially pre-qualified our
patient clients and started looking for a new home. We knew $175,000 as a down
payment required a prominent area yet with the ability to resell in a few years.
We scouted the areas they wished to live in, checked for open houses,
called on few and decided to visit one particular open house on Saturday,
afternoon, Oceanview Drive, Bedford, N. S. But, we did call to make sure the
agent was working on site that day, so she was prepared for us.
I
introduced myself, and passed her my card.
The "Experienced Agent" from
Coldwell Bankers, whom greeted us as we directly walked through the front
entrance immediately said, "you know this house is not for sale until September!
I replied, you didn't mention this in your advertisement, nor tell me on the
telephone when we spoke."
I asked that we still look through the open
house, she replied, "your choice"! My client and I proceeded down the basement
area. We spoke of differences regarding new building materials, types of "silent
flooring", heating fixtures and appliances, windows, warranties, etc.
WE
proceeded to go up to the top level "bedroom area" but passed through the dining
room to the kitchen area, where the sales representative was sitting and working
on her computer. As we passed her, she said, "you know, there are cheaper houses
up the street". We never once, not once, mentioned money and what we could
afford. My client immediately felt uncomfortable. You see, her skin is darker
than mine, but blood flows from her heart and emotions were running deeply from
her actions. I know now, what it was like to be a minority, black faced and
discriminated against. I was so embarrassed for my client and also for the
situation that Selling Agent put her through. My gracious client said, "shall we
go". I felt uncomfortable for my client and could only feel her looks, words
hurt through actions, so we should all be accountable for our actions.
Need I say more?